Claims – Personal

When you purchase insurance, you hope you never have to use it. In the event you do have a claim, it's important to know that an experienced team is available to deliver prompt and fair service.

If you are currently insured with our office and experience a loss during normal business hours, please contact our Claims Manager at 248.828.3377 for immediate assistance.

Some insurance companies have 24 hour claims management services (please see list below). If your loss is during non-business hours and your insurance company's number is listed below, please feel free to contact them directly if you wish.

AAA: 800-AAA-MICH
Auto-Owners/Home-Owners: 888.252.4626
Bristol West: 800.BRISTOL (274.7865)
Chubb: 800.252.4670
Citizens Insurance Company of America/Citizens Midwest: 800.628.0250
Drive/Progressive: 800.776.4737
Encompass: 800.588.7400
Fireman’s Fund: 888.FIREHAT (347.3428)
GMAC: 800.468.3466
Grange: 800.445.3030
Hastings: 800.336.3124
Safeco: 800.332.3226
Titan: 800.347.7930 Opt. 2
Victoria General: 800.926.3168
Westfield: 800.831.0314

If you have a serious claim to report, we recommend that you call our office for assistance.